We are looking for an Account Manager to act as a client advocate and work with internal departments to ensure that clients needs are understood and satisfied. This candidate will assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.
Responsibilities:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Maintaining updated knowledge of company products and services.
- Identify industry trends.
Requirements:
- Bachelor’s degree in sales, communications, or related field.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem solving skills.
